98hi77 Privacy Policy — Your Data Is Safe With Us

When you create and use an account on 98hi77, we collect certain information solely to provide you with accurate and secure service. We do not collect any unnecessary data.

All information provided during registration must be accurate and truthful. Providing false information may result in account suspension and withdrawal holds.

98hi77 uses collected data only for specific, defined purposes. Misuse of data goes against our principles, and we enforce this strictly.

• Account Management: Your information is used to create, verify, and manage your account.
• Transaction Processing: Payment information is used to process deposits and withdrawals.
• Customer support: Account information is needed to resolve issues and provide support.
• Security Assurance: Device information is analyzed to prevent fraud and unauthorized access.
• Legal Obligations: Certain information may need to be provided to regulatory authorities upon request.
• Promotional communications: Promotional messages are only sent with your consent.
• Platform Improvement: We analyze usage patterns to improve our services — all such analysis is completely anonymized.

98hi77 does not retain your data longer than necessary. How long each piece of information is kept depends on the purpose for which it was collected.

• Account information: For as long as your account remains active, and for a specified period after closure in accordance with legal obligations.
• Transaction Records: A minimum retention period of 5 years is mandatory under financial regulatory requirements.
• KYC documents: May be retained for up to 5 years after account closure.
• Support conversations: Typically retained for up to 2 years after a dispute is resolved.
• Browsing Logs: Retained for a maximum of 90 days for security purposes.

Data is automatically deleted or anonymized after the retention period expires. Upon a deletion request, all data will be removed except where retention is required by law.

98hi77 never sells your data. However, limited information may be shared with trusted partners when necessary to deliver our services. The specific situations are outlined below:

• Payment Providers: Only the information necessary to complete a transaction is shared with payment service providers such as bKash, Nagad, or your bank.
• Game Providers: Minimal data is shared with live game and slots providers solely to manage gaming sessions.
• Security Partners: Data may be shared with fraud prevention providers to verify suspicious activity.
• Legal authorities: We may be required to disclose information in response to a court order or a lawful request from a regulatory authority.

The 98hi77 website uses cookies. Cookies are small data files stored in your browser that help improve your experience on the site.

• Essential Cookies: Required for login sessions and security — these cannot be disabled.
• Functional Cookies: To remember your preferred language and settings.
• Analytics cookies: To understand site usage patterns — collected in fully anonymous form.
• Marketing cookies: Active only with your consent.

You can manage or delete cookies through your browser settings. Keep in mind that disabling essential cookies may cause some features on the site to stop working.

Even after sharing your information with 98hi77, you retain full ownership of that data. You may exercise the following rights at any time:

98hi77 strictly prohibits anyone under 18 from creating an account. Age is verified at registration, and government-issued ID may be requested if there is any doubt.

• Date of birth verification is mandatory at registration.
• Age is re-verified as part of the KYC process.
• Accounts suspected of belonging to a minor are suspended immediately.
• No data is knowingly collected from minors.

If you suspect that a minor is using your account or device, please contact our support team immediately. To learn more about responsible gaming, visit our Responsible Gaming Visit the page.

98hi77 uses industry-leading technology to protect your data. Our security framework operates across multiple layers.

• 256-bit SSL/TLS Encryption: Every connection to the website is encrypted, so no one can intercept your data in transit.
• Two-Factor Authentication (2FA): OTP verification can be enabled for an added layer of account security.
• PCI-DSS Certified Gateway: Payment card details are never stored directly on our servers.
• Automated Fraud Detection: Instant alerts are triggered if any unusual login activity or transaction is detected.
• Regular Security Audits: Third-party security experts regularly audit our systems to identify vulnerabilities.
• Restricted Access: Only authorized personnel can access your data, and every access is logged.

98hi77 may update this Privacy Policy from time to time. If any significant changes are made, we will notify you in advance.

• A notice will be sent to your registered email or via SMS before any major changes take effect.
• The "Last Updated" date at the top of the page will always reflect the most recent revision.
• Continued use of the platform after any changes take effect will be considered acceptance of the updated policy.
• You have the right to close your account if you do not agree to the updated policy.

If you need a copy of a previous version of our policy, just let the support team know — we will provide it.

If you have any questions, concerns, or requests regarding our Privacy Policy, please get in touch with us. We are always ready to assist you.